FAQs

The nozzle adopts a snap-lock structure. Align the arrows, push it in and rotate until you hear a clear “click” to lock it in place. Compared with magnetic nozzles, it stays stable under high air volume and strong vibration, and will not fall off during normal use.

Installation: Align the nozzle with the arrow marks on the main unit, push it vertically to the bottom, then rotate the locking ring until it is securely fastened.

Removal: Hold the locking ring, rotate to unlock, then pull it out vertically. Do not pull the nozzle directly with force.

No. The nozzle interface of this product features an exclusive snap-lock structure, which is incompatible with other brands in size and structure. Mixed use may cause looseness, air leakage or failure to fix, so only original accessories are recommended.

Yes. Original replacement nozzles and full sets of accessories can be purchased through official VOLINEX channels to ensure proper fit and safe use.

Turn on the unit and adjust the speed to the maximum level, and it will automatically enter Turbo Mode after 5 seconds. 230G is the actual measured peak air volume in the laboratory, with strong power to quickly blow away stubborn dust and debris.

Turbo Mode is an instantaneous high-power mode that generates high heat during continuous full-power operation. To protect the motor and extend its service life, the system is equipped with an intelligent protection setting. It will automatically switch to a stable air volume mode after running at full power for a short period, without affecting daily use.

Yes, but the following is recommended:

• Keep a proper distance (more than 15cm)
• Prioritize the use of the diffuser nozzle
• Avoid using Turbo continuously for a long time

Lower speed modes are more suitable for daily precision dust removal.

Turbo Mode has higher power and consumes more power than standard mode, which is normal. For daily cleaning, it is recommended to mainly use the standard speed level, and only use Turbo briefly for stubborn dust, which can effectively improve overall battery life.

Yes. The high-speed motor naturally generates heat during operation, especially in Turbo Mode. The product is equipped with built-in overheating protection, which will automatically adjust the power when the temperature is abnormal to ensure safety.

No. This product is not waterproof. Do not immerse the main unit in water or spray it directly. To clean the body, only wipe the surface with a dry or slightly damp cloth to prevent liquid from entering the charging port or motor compartment.

Battery life varies according to usage mode. A full charge takes about 3.5 hours with a 5V/2A charger.

It is recommended to fully charge the unit, turn it off, and store it in a dry and cool place away from high temperature, humidity and direct sunlight. Recharge every 2–3 months to help extend battery life.

This product comes with an official warranty. Non-artificial quality problems are covered by after-sales service. If you encounter abnormal noise, failure to start, charging failure or other problems, please contact official customer service for troubleshooting.